IP TelephonyIP telephony is a technology that allows you to transfer voice over the IP protocol, resulting in significant cost reduction in both branch office and long distance calls and even remote presences in other countries. IP telephony permits multi location corporate entities to call remote office even in different locations/countries at zero cost.
Low-cost maintenance, the users themselves can configure their terminal according to the company needs.
Greater functionality available than with traditional telephony.
Mobility, any user can check their voice mail from the web or their own mail, a virtual office the can always rely on.
Transfer, if a user is out of the office, the center can transfer the call directly to their cell phone, therefore avoiding time loss and improving efficiency.